Start with a single fix, and move to a deeper engagement only when it actually makes sense for where you are.
No contract, no monthly commitment. You pay only for the hours used to resolve a specific issue or plan a project — good for a one-off outage, a migration, or a second opinion on a design.
Prepaid support hours purchased upfront at a discounted rate, with priority response built in. This is where most growing ISPs and WISPs land — predictable cost, faster turnaround.
We run network operations end to end — 24/7 monitoring, direct config access, and a fixed monthly fee. Best fit for operators who want a hands-off, fully supported network.
Same process whether it's a two-hour fix or a full managed handover.
We ask about your current setup, pain points, and what "fixed" looks like to you — no sales pitch, just scoping.
A written scope and cost estimate before any work starts. No surprise invoices.
Work happens on a maintenance window that fits your traffic patterns, with rollback plans for anything touching production.
You get documentation for everything we configured — no black-box dependencies on us.
If you're on retainer or managed service, monitoring and support continue from day one.
For retainer and managed clients, a regular check-in on capacity, security, and upcoming growth needs.
Fifteen minutes to understand what you need — no commitment either way.